Privacy Policy - Tomoveout

By using our platform, you agree to abide by our Privacy Policy. These include guidelines on service usage, privacy protection, liability limitations, and user responsibilities. We encourage all users to review these terms carefully to ensure a smooth and transparent experience. Your continued use of our services signifies acceptance of these policy.

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Preamble

The purpose of this privacy policy is to inform users of the Tomoveout website about how their personal data is collected, used and protected in accordance with the General Data Protection Regulation (RGPD) and the French Data Protection Act (Loi Informatique et Libertés).

Identity of the data controller

  • - Company name: Tomoveout
  • - Data controller: EDDY BEN KAISSA
  • - Address: 130, rue du Vallon de la Vierge - AIX-EN-PROVENCE - FRANCE
  • - Contact: contact@tomoveout.com

Data collected

Tomoveout collects only the data required to provide its services:

  • - Identification data: surname, first name, e-mail address, country of residence
  • - Transaction-related data: items sold/bought, price, date
  • - Technical data: cookies, IP address, browser type, browsing data

Purposes of processing

The data collected is used to:

  • - Manage user accounts and secure access to the platform
  • - Bring buyers and sellers together in a responsible manner
  • - Send notifications and information to users (with their consent)
  • - Improve services and user experience
  • - Ensure security and fraud prevention
  • - Meet legal or regulatory obligations

Legal basis for processing

Processing is based on:

  • - Performance of a contract (access to the platform and services offered)
  • - Consent (newsletter, cookies, marketing communications)
  • - Tomoveout's legitimate interests (continuous improvement, internal statistics)
  • - Compliance with legal obligations

Retention period

Personal data is kept for:

  • - The duration of account use + 3 years after deletion for proof purposes
  • - 13 months maximum for cookies (in compliance with CNIL)
  • - Until withdrawal of consent for marketing communications

Data sharing

Data is not sold. It may only be shared with:

  • - Technical service providers (hosting, maintenance, emailing)
  • - Administrative or judicial authorities in the event of legal obligation

Transfer outside the EU

Data is hosted in France/Europe. No data will be transferred outside the European Union without appropriate guarantees.

Users' rights

In accordance with the RGPD, you have the following rights:

  • - Right of access
  • - Right of rectification
  • - Right to object
  • - Right to deletion (right to be forgotten)
  • - Right to portability
  • - Right to limit processing

You can exercise your rights at any time by e-mail: contact@tomoveout.com. You also have the right to lodge a complaint with the CNIL (www.cnil.fr).

Cookies

The site uses cookies to improve the user experience and measure the audience. You can accept, refuse or personalize them via the cookie management banner displayed on your first visit.